Example
This is a fictional example showing the type of intake page, FAQ answers, review replies, customer scripts, and handoff guide you receive.
This example shows how a local business can replace scattered phone calls, DMs, and emails with one clean request page, ready-to-use FAQ answers, review replies, and customer message scripts.
No account access needed. No passwords. No meetings. You receive editable links, docs, and templates.
What your customer sees—a simple page they can open on a phone.
Tell us what you need—we’ll confirm timing and send a licensed plumber.
We reply within 2 business hours. Emergency line: (555) 014-0100
Copy-ready answers you can paste into your site, GBP, or templates.
Yes. Same-day and emergency service may be available depending on schedule and location. For urgent issues, call the business directly. For non-emergency service, submit the request form and the team will confirm availability.
Green Valley and surrounding ZIP codes within about 25 miles. If you’re unsure, submit the form with your address—we’ll confirm before we schedule.
Pricing depends on the service needed, the location, and the complexity of the job. After reviewing the request, the business can provide an estimate or schedule a visit if needed.
Yes—Arizona contractor license #XXXXX, general liability and workers’ comp on file. We can email proof of insurance on request.
Cards, ACH, and checks for residential. Commercial NET-30 available with approved accounts.
Delivered as editable, copy/paste-ready text.
Tone-matched replies your team can review, edit, and post.
5-star — fast and professional
“Green Valley Plumbing fixed our slab leak the same day. Crew was polite and cleaned up everything.”
Hi [Name], thank you for trusting us with the slab leak—same-day response is exactly what we hope to deliver. We’re glad the crew left the space tidy. If anything comes up with that repair, call us anytime.
3-star — good work, arrived late
“Quality was fine but the window was 90 minutes later than promised.”
Hi [Name], thanks for the honest feedback—we’re sorry we missed the arrival window. Dispatch had an overrun on an emergency call before yours; we should have texted an updated ETA sooner. We’ve noted your job for priority scheduling next time. If you’d like a brief call from our manager, reply here and we’ll set it up.
1-star — billing concern
“Invoice was higher than the verbal ballpark on the phone.”
Hi [Name], we’re sorry this felt unexpected. The written estimate itemized parts that weren’t confirmed on the quick phone ballpark. Our billing lead will email an itemized breakdown within one business day and we’ll walk through line by line. If we owe an adjustment, we’ll make it right.
Delivered as editable, copy/paste-ready text.
Short scripts for email, text, and DMs—edit names and dates.
Text message script
Email script
DM script
Delivered as editable, copy/paste-ready text.
A readable “how to use your kit” doc—delivered as an editable file.
• Example intake / quote page (link in README)
• Editable intake form fields
• 20 FAQ answers (Google Doc)
• 20 review reply templates (Google Doc)
• 10 customer message scripts (Google Doc)
• This handoff guide
1. Open `intake-page` folder → upload `index.html` to your host or paste block into your site builder.
2. Replace placeholder phone/email with your live numbers.
3. Add the page link to your Google Business Profile and website contact menu.
□ Test-submit the form and confirm you receive email
□ Pin FAQ answers in your team chat or print one-pager
□ Load review replies into your review dashboard shortcuts
□ Train whoever answers the phone on the core scripts
Get your quote request page, FAQ answers, review replies, customer scripts, and handoff guide delivered in 48 hours.
Get My Intake Kit